These programmes can be implemented “as is”, customised, or used as a resource for a new learning intervention.

Skills Programmes

Cornerstone has developed a comprehensive bouquet of learning programmes, presented in the form of modules, short courses and skills programmes. The skills gaps in the sector have driven the development of these programmes, which are categorised according to the subject matter. Learning programmes in the form of modules are typically one month in duration, with one contact session, while short courses and skills programmes are tailor-made according to your specific needs.

Module Name NQF Level ID Number SETA / ETQA Assessment Duration
Governance, Risk and Compliance 4 SP557/2010/234 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Deposits and Financial Advice 4 SP557/2009/222 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
FICA 4 SP557/2009/223 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
FAIS 4 SP557/2009/221 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Career Essentials: Employee Contribution to Business Goals 4 SP557/2008/177 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Career Essentials: Personal Effectiveness 4 SP557/2008/178 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Essential Skills in Investment, Savings and Credit 4 SP557/2008/179 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Essential Skills for Service Consultants (Enquiries) 4 SP557/2008/180 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Essential Skills for Tellers 4 SP557/2008/181 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Essentials of Banking: Financial Principles and Calculations 4 SP557/2008/183 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Essentials of Banking: Service Excellence and the Customer Experience 4 SP557/2008/185 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Credit Risk Management 4 SP557/2008/188 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Numeracy Skills 3 SP557/2008/191 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
People Management and Development 4 SP557/2008/195 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Risk to Prosperity (generic) 4 SP557/2007/139 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Take Charge, Money Life Skills 4 SP557/2007/140 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Credit Risk Management (generic) 4 SP557/2007/141 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
From Markets to Money (generic) 4 SP557/2007/142 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
People, Performance and Profit (generic) 4 SP557/2007/143 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Vector Leadership Programme (generic) 4 SP557/2007/144 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Long Term Insurance 4 SP557/2009/217 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month
Short Term Insurance 4 SP557/2009/218 BANKSETA May be included if required 1-2 days, assessment concluded within 1 month

Short Courses (Not Registered)

Name NQF Level Duration
Advanced Selling Skills 4 2 days
Consumer Education 4 2 days
Consumer Protection Act 4 2 days
Credit Management 4 2 days
Customer Relationship Management 4 2 days
Debt Counselling 4 2 days
Debt Management 4 2 days
Excellent Customer Service 4 2 days
Finance for Non-Financial Managers 4 2 days
Fraud Risk Management 4 2 days
Improving Repayments with the Early Debit Order System 4 2 days
Managing People for Dynamic Performance 4 2 days
Marketing your Small Business 4 2 days
National Credit Act 4 2 days
Negotiation Skills 4 2 days
Project Management 4 2 days

All additional information regarding our skills programmes, short courses, assessment requirements, the mode of instruction, fees and refunds is available on request.